Withdrawal and Refund Policy
You may cancel your registration at any time prior to the start of classes without penalty. A portion of the registration fee ($25) is non-refundable after completing registration documents.
You may move your certificate start date once at no additional charge. If you need to move start dates again, a $200 registration fee will be charged each additional time.
Cancellation once you start a certificate: If you cancel in writing within 7 days of your certificate start date, all monies paid except the registration fee will be refunded. For an online program, logging into the class is considered attending. If you cancel at any time after 7 days, you will be responsible for the tuition fees from the start of classes to the date of notice of cancellation.
Cancellation once you start an individual class: If you cancel an individual class prior to the start date, all monies will be refunded. If you cancel at any time after the start date of the class, you will be responsible for the tuition fees from the start of classes to the date of notice of cancellation.
Course material: Course material will be made available to you for 2 weeks after you complete a certificate. Student accounts are available for 6 months after completing a course.
Instructor Supported stipulations: You must be paid in full for an Instructor Supported certificate prior to the final two classes in your certificate being released.
Please contact info@kompasstraining.ca for specific questions related to refunds and withdrawals.
Privacy Policy
Our Privacy Pledge
Kompass will use your personal information solely for the purposes of enhancing your experience with our site and to answer any questions you may have concerning our campuses. We will not sell or rent your personal information to third parties.
The Kompass inquiry form requests that users provide contact information (such as their name, mailing address, telephone number, and email address). We use this contact information to send the user additional information about Kompass. A user’s contact information may also be used by us to contact the user directly. Users may choose not to receive future mailings or other communications from Kompass at any time (see the Choice/Opt Out section below).
Disclaimer
The Kompass website provides information on many topics. While our staff strives to provide accurate information to our site users, we make no guarantees regarding the accuracy or reliability of this content.
Choice/Opt Out
Our site provides users the opportunity to opt out of receiving communications from us at the point where we request information about the visitor. Email info@kompasstraining.ca
Contacting the Website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, email info@kompasstraining.ca
Academic Policies
Academic policies will be provided to students through an orientation package at the beginning of a course.