Meet our instructor and learn more about what to expect with online Diversity and Inclusion in the Workplace training.
Diversity and Inclusion in the Workplace Certificate
Learn how to foster a workplace culture that recognizes everyone’s essential need to feel seen, heard, and valued for who they are and what they bring to an organization.
Diversity and Inclusion Certificate Overview
Diversity is about bringing together a group of people who have different backgrounds, traditions, and beliefs. Inclusion is the practice of ensuring that everyone is treated fairly and respectfully and has equal access to opportunities.
Achieving diversity and inclusion (D&I) in the workplace requires people to take time to reflect upon their reality and slowly disrupt habits while simultaneously adopting new actions.
The online Diversity and Inclusion in the Workplace certificate teaches the knowledge and skills that will allow you to participate and be involved in an organization’s transformation and growth.
In this training, you will learn how to:
- Identify triggers and biases
- Communicate effectively and be mindful of others’ needs
- Address barriers and create sustainable inclusive and equitable workplace practices
- Use current software and tools to measure engagement and track performance
- Update policies and procedures to align with company values and goals
- Develop realistic and achievable D&I metrics and KPIs
- Evaluate how CEOs and leadership teams from various industries in Canada and the world have approached D&I
Benefits of Diversity and Inclusion Training at Kompass
Taking diversity and inclusion online courses through Kompass enables you to acquire the knowledge, tools, and skills to introduce and maintain D&I in the workplace.
Here’s how it works:
- Study online and fit coursework around your schedule
- Learn from an accomplished diversity and inclusion leader with over a decade of experience
- Connect and share ideas with like-minded professionals
- Get personalized support and coaching throughout your training
- Learn diversity and inclusion skills you can apply immediately in your own workplace
Diversity and Inclusion Career Paths
Organizations are increasingly recognizing the benefits of diversity and inclusion in the workplace, and jobs in D&I have risen significantly over the last few years. This trend is driven by a growing awareness that many workplaces are fraught with inequality and intolerance—to the detriment of worker health, wellness, performance, and productivity.
Emerging careers in diversity and inclusion include roles such as:
- Diversity and Inclusion Manager
- Director of Diversity
- Diversity Analyst
- Diversity Coordinator
- Diversity Trainer
- Chief Diversity Officer
Course Schedule and Format
(Asynchronous)
Instructor-supported courses come with the support of a dedicated instructor but do not follow a set class schedule. Students work at their own pace to complete the course within a set time period. The instructor may offer pre-recorded lectures that are available for students to review or check-in sessions that students can participate in via video conferencing.
(2-4 weeks)
In this module, you will explore why D&I continues to be a key focus for organizations around the world. Different organizations in North America have established D&I programs focused on different priorities, making it complex to evaluate which approach is considered the most efficient. You will learn more about current initiatives being undertaken to improve D&I practices and how different D&I leaders feel about the program’s performance. This will allow you to reflect on what you believe is the best approach for your organization.
Topics covered include:
- Countering unconscious biases and microaggressions
- The need for uncomfortable conversations and how to normalize open dialogue
- Intersectionality and identity
- Neurodiversity in the workplace
- Gender disparity
- Indigenous inclusion
- Accommodations and accessibility
- Inclusive policies and processes
- Health and safety
- Dismantling barriers to inclusion and addressing power, privilege, and systems
- Amplifying the voices, lived experiences, and perspectives of historically marginalized groups
By the end, they will have a clear understanding of diversity concepts and their application to different diversity categories.
(3-6 weeks)
Topics covered include:
- Designing a D&I program from the ground up
- Using inclusive language
- Implementing D&I practices for recruiting, performance reviews, and talent management
- How marketing and HR can work together to support D&I initiatives
- Understanding HR analytics
- Using software to measure engagement, develop achievable KPIs, track performance, promote agile workplaces, and ensure employee success
By the end, they will have acquired conceptual tools in order to analyze their reactions in social interaction in the workplace.
(3-6 weeks)
Dive into the world of self-awareness as you tune in to your own feelings, thoughts, and actions. You will learn how to assess and identify relevant trauma and triggers that represent challenges in your daily life, as well as strengths and values that will allow you to develop a growth mindset, be compassionate towards yourself, and build resilience and positive self-esteem.
Topics covered include:
- Attachment theory
- Traumas and triggers: our core programming
- False self vs true self
- Expressing how we feel: Plutchik’s emotions wheel
- Identifying and expressing needs that need to be met
- Establishing healthy personal and interpersonal boundaries
- Identifying our own biases
- Self-compassion and self-care
- Vulnerability as a sign of strength
Strategies for mindfulness and self-regulation
(3-6 weeks)
The motivations that lead organizations toward creating and maturing a D&I program are based on the ongoing need humans have to connect, feel like they belong, and feel like they are of value. To achieve this, individuals are required to be open to direct, transparent, and sometimes challenging discussions to develop trust and a genuine partnership. It takes vulnerability, self-awareness, and courage to become a D&I agent that promotes change, transformation, and a real impact.
Topics covered include:
- Communication skills and strategies
- Deep listening
- Pity vs empathy
- The Integrative Enneagram Personality Test vs other personality assessments
- Self and peer advocacy: identifying boundaries and preventing burnout
- Sustainability: prioritizing daily personal and interpersonal tasks to improve and maintain collaborative work and strengthen relationships
- Metrics to measure internal communications
- Teamwork activities to increase engagement
- Conflict resolution
- Agile methodology: how to remain on task and increase productivity individually and within your team
Instructors
Meet our industry-expert instructors.

Click to learn more about Pamela and the Diversity and Inclusion certificate
Pamela has over 15 years of progressive leadership experience in the IT, Health, and Education sectors. Her biggest success as a Human Resources professional has involved implementing core strategic capabilities to improve business processes, increasing communication and productivity through innovative and practical methods among employees, and fostering a genuine sense of belonging by prioritizing employee engagement, employee’s journey, and employee success.
Furthermore, Pamela is an active community advocate with a purpose of implementing sustainable change, focused on the identification, remediation, accessibility, and prevention of oppression. As a Diversity and Inclusion professional, she has collaborated and partnered with several organizations and Institutions across Canada to support Newcomers during their settlement and job search phases, as well as raise awareness towards debunking myths, paradigms, and negative biases around the ability immigrants have to successfully adapt to a Canadian work environment. Through the Diversity and Inclusion Program, Pamela plans to offer a safe space and support system for professionals from all different backgrounds that seek to understand and identify the different pain points businesses have, and count on a useful “toolkit” of strategies that can be proposed and implemented to create a positive impact in the workplace.
Overview
Scholarship Offer
Register for a certificate and receive a $200 discount automatically on tuition!
Ready to start?
Classes begin every Monday!
Related Certificates
Who Should Take the Certificate?
This Diversity and Inclusion in the Workplace certificate is designed for leaders, managers, and anyone who is interested in developing specialized skills around diversity and inclusion. Our students include:
- Office administrators
- Business managers
- Team leaders
- Operations professionals
- HR managers and leaders
- Aspiring human resources professionals
ADMISSION REQUIREMENTS:
- Post-secondary university degree or college diploma; OR
- Relevant professional experience