Immigration Case Manager Program

This course introduces the Microsoft® Windows operating system, Internet Explorer browser, and Outlook information manager; word processing, and data processing applications. In addition, this course offers an introduction to applications and procedures specific to Herzing College.

This course presents the practical application of the concepts and features of Word processing and software. Topics include formatting text and documents, creating and using letterhead creating and formatting tables, working with graphics, integrating information with other programs, managing styles and templates, working with columns, merging documents; applying formatting techniques; working with charts, objects, and graphics; managing templates.

This course presents the practical application of the concepts and features of spreadsheet construction software. Topics include formatting cells and documents, creating and using spreadsheets; creating and using invoices; creating and formatting tables, working with graphics, integrating information with other programs, managing styles and templates, working with columns; applying formatting techniques; working with charts, objects, and graphics; managing templates.

This course is a complete communications program that enables students to improve their writing skills and to become familiar with the various forms of communication required of the legal professional. The course will focus on improving students verbal and writing skills, using examples drawn from the legal field. It emphasizes spelling, grammar, listening, and speaking skills, and provides extensive guidance on writing and formatting memos and letters.

This course will provide an examination of the framework of Canadian law and the foundations of Canadian immigration law. Students will learn the agencies and tribunals which make immigration decisions, as well as the departments which comprise them including where to submit immigration applications and requests. They will also learn the different categories and streams for Canadian immigration applications, the sources of law, and the legal principles effecting immigration decisions such as procedural fairness and the exercise of discretion.

This course will allow students to gain an understanding of the basic types of temporary residents, including students, workers, and visitors. Students will examine the application process for both in-Canada and outside Canada applications and the legal principles guiding these applications such as dual intent and implied status. Students will also gain an appreciation for the gravity of expiry dates and the types of documents issued to indicate temporary resident status, including document issuance procedures.

In this course, students will examine the various streams of economic immigration to Canada including both federal and provincial programs. The most widely used programs – Federal Skilled Worker, Federal Skilled Trades, and Canadian Experience Class – will be examined in-depth. Students will also be given an overview of provincial and territorial immigration programs, streams, and procedures including Quebec immigration law.

This course provides examination of applications for permanent residence in Canada via sponsorship as a family member of a Canadian citizen or permanent resident. Students will learn the application requirements and procedures for sponsoring spouses/common-law/conjugal partners, children, parents, grandparents, and other family members. Students will also learn the application process for Humanitarian and Compassionate PR applications and H&C consideration given to other immigration applications.

This course will examine the application process for applicants making claims for convention refugee or protected person status from both inside and outside Canada. The application processes will be discussed, including where applications should be submitted, eligibility, required documentation, and application submission procedures. Relevant legislation and regulations will also be examined.

In this course, students will learn the various sources of inadmissibility to Canada stemming from legislation including criminality, human rights violations, misrepresentation, medical inadmissibility, and other sources. Students will learn the enforcement measures that the government of Canada will take against foreign nationals and permanent residents found to be inadmissible, including removal orders and admissibility hearings. They will also learn the remedies available to overcome inadmissibility to Canada including TRP, Criminal Rehabilitation, and ARC.

This course provides an overview of the IRB, its divisions, and the various types of hearings conducted including refugee hearings, refugee appeals, admissibility hearings, immigration appeals, and detention reviews. Students will also learn the important timelines which affect these types of tribunal hearings.

In this course, students will learn the requirements for permanent residents of Canada to maintain PR status, as well as the exemptions under the law which allow them to continue to remain permanent residents if they are not physically present in Canada. Students will also learn the requirements for eligibility to become a Canadian citizen as well as when PR status and citizenship can be revoked.

This course provides in-depth examination of quality sources for legal research in the Canadian immigration legal field. Students will learn how to utilize various sources of statute law and common law/case law for use in immigration strategy development and submission writing. Sources include the Immigration and Refugee Protection Act and Regulations, IRCC application guides, IRCC manuals, IRCC operational bulletins, ATIP requests, and Canlii and LexisNexis for caselaw.

This course will teach students the important principles of ethical behavior and mindset imperative for the ethical application of IRPA, IRPR, the Citizenship Act, Citizenship Regulations, and all other governing policies concerning Canadian immigration and citizenship.

This course will teach students the ethical principles governing immigration representatives via the ICCRC Code of Professional Ethics and LSO regulations. Students will learn to recognize unethical situations and acts, as well as how to react to unethical occurrences in the course of an immigration file. Students will also learn how to advise clients regarding ethical matters.

This course will teach future legal assistants how to properly fill out all types of immigration and citizenship application forms for both inside Canada and outside Canada applications. The general principles of data entry will be discussed, as well as Canadian immigration specific principles.

This course will outline the principles and elements of a quality submission letter including legal citations, using precedents, tone, and formatting. Students will learn when submissions should accompany an application, and standard elements which should be included in various types of submission letters including temporary resident visa, family sponsorship, visitor extension, and express entry applications.

This course will teach students the important principles of managing both hard and digital files from start to Finish. Students will learn the requirements for opening a file, caring for client property and representative property, keeping a file orderly, and closing a file. The general principles of data entry will be discussed, as well as Canadian immigration specific principles.

This course will introduce students to the principles of professionalism which apply to managing the professional/client relationship over the course of an open immigration file. Students will learn how to interact with clients for various reasons and over different formats of communication while upholding the principles of professionalism, honesty, candour, as well as de-escalating conflict.

This course will teach students what their employers’ expectations will be. They will learn how to behave in a professional legal office setting, and what professionalism means within the Canadian immigration industry. Students will learn what qualities employers value and how to cultivate these qualities such as recognizing the importance of confidentiality and ethics. Students will also learn about hard skills valued by employers such as Adobe, cloud storage, using letterhead, and creating an invoice or receipt of payment.

Career Development provides the student with the knowledge, skills, and development of the student’s job search path, including written skills for cover letters, résumés, and thank you letters. The course will also provide practical experience pertaining to interviewing process. Best practices and faux pas will be explained and outlined through mock interviews and peer evaluations.

During the internship, students will have the ability to put into place practical experiences in the immigration field.